Engagement PDF Printer Repair or Fix

David Hoenk -

 If you need to make this change on the Terminal Server jump to Step 2.




  • Copy two .dll files from W:Installer\PDF_Fix OR from article attachments
  • Screen_Shot_2018-02-19_at_3.40.43_PM.png
  • Paste these into C:\Pfx Engagement\WM\   (If you want, replace files if they are there)
  • Type cmd in start menu
  • With cmd still in the start menu, press control+shift+enter at the same time
  • in the command prompt copy and paste this: cd c:\pfx engagement\wm\
  • Press enter
  • Then paste this in the command prompt: installamyuniprinters
  • Press enter
  • Follow the prompts         



  • Go to printers Screen_Shot_2018-02-19_at_3.39.36_PM.png
  • Find this printer
  • Click manage on this printer
  • Screen_Shot_2018-02-19_at_9.29.20_PM.png
  • multiple pdf printers are managed from this printer. You will want to change the drivers for two PDF printers.
  • Click properties and change the print drivers for BOTH Workstation to PDF Converter AND CCH Prosystem fx Engagement PDF Converter
  • Screen_Shot_2018-02-19_at_9.30.08_PM.png AND  Screen_Shot_2018-02-19_at_9.29.57_PM.png
  • Under the Advanced Tab, Select the Amyuni 400 print driver
  • Screen_Shot_2018-02-19_at_3.45.52_PM.png
  • Change the Print Driver to 400 for BOTH the Workstation to PDF converter and the CCH Prosystem fx Engagement converter, click apply after both driver changes.
  • Restart (you need to restart for this one)


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